By Tian DuBelko
Adding new members to your startup team is a huge step for your business. The whole process of bringing in a new employee and integrating them into your company can be a stressful task. How do you make sure they know what your company is about? How will you communicate to them your company’s values and goals? In this article, we’ve included three ways you can make your new team member feel right at home and part of your company culture.
Sometimes the nitty gritty of business strategies and company models can be sticking points for new employees. Consider showing them a short video on your company to quickly fill them in on everything about their role and what your company is like. Things like customer demographics, market landscapes, and your company’s selling proposition are all things your new team member should be made aware of.
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To quickly integrate your new employee, share with them the little things that could make their transition seamless. Basic day-to-day tasks, such as using the office photocopier, dialing for an outside line, or knowing restroom locations are things you can help your new member with. If you’re feeling generous, you can even show them where the best spots are for lunch around the office.
Having your new hires spending some time in customer service will let them become intimately familiar with your product and what your customers are saying. Even if your new hire is in a different position, being familiar with the company’s customer service details and customer concerns will help them start with a clear understanding of your company’s goals and challenges.
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